Banking & Allocations Officer

Job Description:

  • Download Bank Statements and ensure to send it to the branches daily
  • Ensure that receipts, cheques, EFT remittances and Branch Banking are processed daily in a timely and efficient manner against individual customer accounts
  • Download and process BPAY, Paybyphone and Credit Cards, Web payments and reconciliations
  • Process Journals such as Refunds, Rebates, Debt Collection Expenses, Bad Debt Recovered, Legal Costs, transfers and workers compensation
  • Investigate queries as they arise and liaise with the relevant internal or external customers to obtain the relevant information to clear the matter
  • Assist the team with other duties when needed: sort and open mails, allocation of cheques, allocation of EFT’s
  • Send Direct Debit Reports quarterly and process rejections
  • Clean All Bank Statements Monthly and allocate them in their respective General Ledger
  • Update invoices and credit notes
  • To comply with the Group credit policy to streamline and maintain consistent business processes throughout all departments
  • Maintenance of process mapping of day to day activities including updated work instructions on all major procedures pertaining to your role
  • Deliver improved customer service and add value in the Shared Services Team – provide recommendations to the Supervisor and/or Financial Controller on any areas that enable more efficient / improved timely processes
  • Delivery of other Ad-hoc duties as required by Business from time to time

Requirements:

  • Bachelor's Degree
  • Experience in Banking Operations or similar role
  • Attention to detail
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team

Benefits:

    Back to blog

    Other Jobs To Apply

    No other job posts for this day.

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...