Barista/Cashier

Key Duties and Responsibilities

  • Customer Service
  • Welcome and greet customers in a friendly, courteous, and professional manner.
  • Assist customers with menu selections and address inquiries promptly.
  • Ensure a positive dining experience through excellent service.
  • Sales and Upselling
  • Recommend menu items, add-ons, and promotions to customers.
  • Practice suggestive selling to increase sales while meeting customer needs.
  • Order Taking and Service
  • Receive and process customer orders accurately.
  • Prepare and serve orders correctly and within the company's service time standards.
  • Resolve customer concerns professionally and escalate issues when necessary.
  • Food Preparation and Safety
  • Prepare food and beverages according to standard recipes and operating procedures.
  • Follow sanitation, hygiene, and food safety regulations at all times.
  • Maintain cleanliness of workstations, equipment, and food preparation areas.
  • Cash Handling
  • Process cash, card, and other payment transactions accurately.
  • Maintain proper cash accountability and balanced cash register.
  • Participate in spot audits and ensure compliance with cash handling procedures.
  • Teamwork and Cooperation
  • Work collaboratively with coworkers to ensure smooth store operations.
  • Assist teammates during peak hours and when operational needs require additional support.
  • Promote a positive and cooperative work environment.
  • Attendance and Professionalism
  • Report to work on time and maintain excellent attendance.
  • Wear the complete company uniform and maintain proper grooming and personal hygiene.
  • Demonstrate professionalism in dealing with customers, coworkers, and supervisors.
  • Discipline and Compliance
  • Follow company policies, procedures, and operational standards.
  • Respect the chain of command and perform assigned responsibilities responsibly.
  • Observe workplace discipline and maintain ethical conduct.
  • Inventory and Stock Monitoring
  • Assist in accurate stock counting and inventory reconciliation.
  • Monitor inventory levels and immediately report low, running-out, or unavailable items.
  • Help maintain proper storage and stock organization to minimize waste and shortages.

Qualifications

  • High school graduate or equivalent; college-level education is an advantage.
  • Experience in food service, retail, or customer service is preferred but not required.
  • Strong customer service, communication, and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Basic mathematical skills for cash handling and inventory counting.
  • Dependable, disciplined, and a team player.

Willing to work shifting schedules, weekends, and holidays.

Pay: Php600.00 per day

Benefits:

  • Employee discount
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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