Call Center Agent/ Customer Service Representative - No Experience

This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting.

Maintain data entry requirements by following data program techniques and procedures.

Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

What You’ll Get From Us:

  • Competitive Salary Package
  • HMO Coverage starting Day 1
  • Monthly Allowances & Performance Bonuses
  • Opportunities for Career Advancement
  • 13th Month Pay and Regular Salary Increases
  • Paid Training and Paid Time Off
  • Fun Company Events and Team Celebrations

What You'll Be Doing:

  • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
  • Maintain accurate and updated records in our internal system
  • Ensure customer satisfaction by resolving issues professionally and efficiently
  • Stay informed on company products, policies, and processes
  • Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

  • Are a high school graduate or higher (college undergrads welcome)
  • BPO experience is a plus but not required 
  • Willing to work onsite
  • Are willing to attend on-site interviews
  • Are a fresh grad excited to build a career

Work Schedule:

  • Full-time | 8-hour shifts
  • Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...