Call center Agent - Virtual Process

Job Title: Customer Service Representative (Call Center)

Location: Angeles City, Pampanga

Employment Type: Full-Time

Job Overview

We are looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives. Whether you're starting your career or looking for a new opportunity, we welcome applicants with or without prior call center experience. We offer a fast and convenient virtual hiring process so you can begin your journey quickly.

Qualifications

  • At least a High School Graduate (Senior High School graduates are also welcome to apply)
  • No call center experience required
  • Good communication skills in English
  • Willing to work on shifting schedules, including weekends and holidays if needed
  • Basic computer navigation skills
  • Positive attitude and willingness to learn
Key Responsibilities
  • Handle inbound and/or outbound customer calls professionally
  • Assist customers with inquiries, concerns, and account-related requests
  • Provide accurate information and effective solutions
  • Document customer interactions in the system
  • Maintain quality service and meet performance standards
Hiring Process
  • 100% Virtual Hiring Process
  • Complete your application in just 1 day
  • No Final Interview Required
  • Fast application updates and onboarding assistance
Why Join Us?
  • No experience needed—training provided
  • Competitive salary and benefits
  • Career growth and development opportunities
  • Supportive and inclusive work environment
Apply today and start your career in the BPO industry with a hassle-free, one-day virtual hiring process! Pay: Php21,000.00 - Php25,000.00 per month

Benefits

  • Additional leave
  • Employee discount
  • Free parking
  • Gym membership
  • Paid toll fees
  • Paid training
  • Staff meals provided
Application Question(s):
  • full name, email address, phone number
  • How long is your BPO experience?
  • Are you a former employee of CNX?
  • Are you amenable to work onsite in Clark, Pampanga?
Work Location: In person
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