Chat Suppore

<p>We are looking for an experienced Chat Support Specialist to join our software company full-time.</p> <p>You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.</p> <p> <strong>Responsibilities<br /></strong></p> <ul> <li>Respond to customer inquiries via live chat and email</li> <li>Troubleshoot basic software issues</li> <li>Escalate technical problems when needed</li> <li>Maintain a high level of customer satisfaction</li> <li>Document customer feedback and common issues</li> <li>Work closely with our support and operations teams </li> </ul> <p> <strong>Requirements<br /></strong></p> <ul> <li>Previous experience in chat and email support for a software or SaaS company</li> <li>Excellent written English</li> <li>Strong communication and problem-solving skills</li> <li>Ability to work independently</li> <li>Reliable internet connection and computer</li> <li>Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus </li> </ul> <p>Position Details</p> <ul> <li>Full-time remote role</li> <li>Long-term opportunity</li> <li>Competitive salary based on experience </li> </ul> <p>How to Apply</p> <p> <strong>Please Send<br /></strong></p> <ul> <li>Your resume</li> <li>A brief introduction</li> <li>Details of your previous support experience</li> </ul> <p> Upgrade to Premium to see salary and compensation for all jobs.</p> <p> <strong>Location</strong><br />ห้างฉัตร,</p>

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