Compliance Support (EDI Analyst)
<strong>Job Description<br><br></strong>Responsible for the successful execution and reporting of all EDI and logistics transactions. This role acts as an essential go-between, working with but not limited to vendors, stores and purchasing team.<br><br><strong>Primary Responsibilities<br><br></strong><ul><li>Analyze, report and escalate as needed all electronic Data interchange systems to ensure compliance with applicable controls and standards.</li><li>Delivering final compliance reports and documenting results to support all current compliance requirements. This role requires a strong understanding of EDI systems, compliance processes, and the ability to work closely with various teams within the organization to drive compliance and efficiency across all platforms and teams.</li><li>Track and address issues that trigger financial chargebacks.</li><li>Monitor and communicate with vendors to ensure compliance with our current guidelines and negotiated freight programs.</li><li>Support and promote changes and enhancements to existing and new transaction mappings.</li><li>Assist with training personnel in EDI support activities.</li><li>Provide general customer service as necessary.</li><li>Process (import / review / submit) POs as needed.</li><li>Process (generate / analyze / communicate) EDI and logistics reports with vendors and internal shareholders to bring all to the expected Worldwide Golf Compliance established in the company guidelines.</li><li>Maintaining documentation of compliance activities for vendors and stores.</li><li>Logistics Support by routing BOL’s, reviewing freight invoices, researching, and suggesting LTL, and freight changes suitable to us.</li><li>Help maintain ERP item information such as backorder dates, End of Life from daily inventory feeds.</li><li>Collaborate with stores to resolve current issues.<br><br></li></ul><strong>Desired Qualifications:<br><br></strong><ul><li>1+ year of EDI related / customer service experience either in a business or technical capacity is preferred. (We are also open to recent graduates with their Bachelor’s Degree who are looking to learn and grow!)</li><li>Excellent organizational and multitasking capabilities with knowledge of customer service and phone etiquette principles and practices, with clear, concise, and accurate communication skills.</li><li>Must be ethical, meticulous, organized, dependable and can work with people in various departments and levels within and outside the organization, while solving issues and quickly addressing concerns.</li><li>Demonstrated ability to manage multiple priorities within the confines of a tightly defined deadline.</li><li>Intermediate skill set in Microsoft Excel is required.</li><li>Plus: Exposure to and familiarity working with SPS commerce is a plus, but not required</li><li>Plus: Experience working with SAP is a plus, but not required</li><li>Plus: Golf knowledge is a plus, but not required<br><br></li></ul><strong>Additional details<br><br></strong><ul><li>Strong EDI background is required.</li><li>Experience with SPS Commerce is preferred (training can be provided).</li><li>Any experience with SAP is a plus.</li><li>Experience working with XML feeds is preferred.</li><li>SQL knowledge is a plus.</li><li>Strong Excel skills are required.</li></ul>