Bring Expert Structure to High-Value Advisory Work in Australia Behind every remarkable advisory firm is a specialist who brings order, accuracy, and momentum to the work that matters. As a Senior Business Support Specialist - Document Support, you will support Australian partners and leaders with the precision, discretion, and service excellence expected at the highest level of professional services. With Emapta, this is more than document support; it is your place in a global career built for those who pursue remarkable every day. A Firm Built to Reach for Remarkable Our client is one of the world's leading independently owned assurance, tax, and advisory firms in Australia, known for combining deep technical capability with a personal, proactive, and caring client experience. With 190 partners, 1.5K people, 72K global professionals, and 156 global member firms, the firm delivers high-quality support across industries, growth stages, and markets. Guided by its CARE values of collaboration, authenticity, responsibility, and excellence, they are committed to shaping better futures for its people, clients, and communities. Its promise to Reach for Remarkable reflects a culture where precision, accountability, transparency, and long-term thinking define the way work is delivered. Job Overview - Employment Type: Full-time - Industry: Accounting & Finance - Work Setup: Onsite in Makati for the first six months to immerse yourself in the business and collaborate closely with senior executives, with the opportunity to transition to a hybrid work setup thereafter The Qualifications We Seek - At least 5 years of experience as a Document Support Specialist. - Demonstrated ability to deliver high-quality document support with exceptional accuracy, organization, and attention to detail in a structured professional environment. Your Daily Tasks Administrative & Business Support - Deliver day-to-day in-scope administrative and business support for leaders, teams, and the firm through system-generated requests, ensuring all tasks are completed accurately and within required timeframes. - Execute tasks with speed and accuracy while adhering to established processes, templates, governance, and service standards. Workflow Coordination - Track actions, dependencies, and follow-ups through to completion, escalating issues, risks, or capacity constraints to the Senior Business Support Specialist when required. - Engage with Executive Support Specialists for executive-related requests, ensuring the prompt completion of workflows. Service Excellence - Apply consistent quality checks and controls across all deliverables. - Identify practical efficiency improvements and raise suggestions through the Senior Business Support Specialist or Business Support Lead. Role Competencies - Business Support Operations - Process activity-based requests accurately and on time through established channels and the ticketing system. - Workflow Execution - Follow established processes, manage your own work queue, and proactively flag risks and dependencies to the Team Lead. - Output Quality & Standards - Deliver work aligned with firm standards while applying version control and using technology effectively to improve accuracy and efficiency. - Stakeholder Service - Communicate clearly with requestors and peers, manage expectations, and provide timely updates on progress. - Tracking & Dashboard Use - Capture activity data accurately and leverage dashboards and technology to monitor workload and identify issues early. Job Types: Full-time, Permanent Pay: Php65,000.00 - Php77,000.00 per month Work Location: Hybrid remote in Makati City