Job Description – Flight Operations Officer / Flight Dispatcher

Key Responsibilities:

• Prepare, validate, and file ICAO Flight Plans for both domestic and international flight operations.
• Coordinate overflight permits, landing permits, airport slots, Prior Permission Required (PPR) approvals, parking arrangements, and ground handling services.
• Monitor aircraft movements from pre-flight preparation through flight completion and provide operational support as required.
• Review weather conditions, NOTAMs, airport status, airspace restrictions, and other operational factors that may affect flight safety and efficiency.
• Coordinate with Maintenance Control, Engineering, Ground Handling, Fuel Suppliers, Airport Authorities, and Flight Crew to ensure seamless flight operations.
• Prepare complete flight dispatch documentation, including weather briefings, navigation packages, fuel planning, aircraft performance data, and operational releases.
• Maintain continuous communication with clients and aircraft operators regarding flight schedules, delays, diversions, cancellations, and operational updates.
• Support aircraft maintenance planning by coordinating aircraft availability, maintenance positioning flights, and operational scheduling.
• Ensure compliance with CAAP, ICAO, FAA, company policies, and other applicable aviation regulations and operational standards.
• Maintain accurate operational records, dispatch logs, flight documentation, and regulatory reports.
• Participate in Aircraft on Ground (AOG) response, irregular operations, emergency response coordination, and operational recovery planning.
• Assist in the continuous improvement of Flight Operations procedures, dispatch manuals, operational databases, and workflow automation initiatives.
• Perform 24/7 operational control duties on a rotating shift schedule, including weekends, holidays, and on-call assignments as required.
• Carry out other duties and responsibilities assigned by the Flight Operations Manager or immediate supervisor in support of safe and efficient flight operations.

Qualifications

Educational Qualifications

• Bachelor's degree in Aviation, Aeronautical Engineering, Aviation Management, or a related field is preferred.
• Must possess a valid Flight Dispatcher License.
• Relevant experience in flight dispatch, flight operations, or airline operational control is an advantage.

Knowledge and Technical Skills

• Strong knowledge of ICAO Annexes, CAAP Regulations, flight planning procedures, NOTAM interpretation, METAR/TAF decoding, aircraft performance, weight and balance, fuel planning, ETOPS concepts, airport operational requirements, and international overflight and landing permit coordination.
• Knowledge of aircraft operational limitations, airline dispatch procedures, and flight monitoring processes.
• Familiarity with Flight Planning Systems, Aviation Information Systems, and operational control software.
• Proficient in Microsoft Office applications and Google Workspace.
• Understanding of aviation safety management principles and regulatory compliance requirements.

Core Competencies

• Critical decision-making and sound judgment
• Strong situational awareness
• Excellent analytical and problem-solving skills
• Effective verbal and written communication skills
• Strong organizational and time management skills
• Ability to prioritize and manage multiple tasks simultaneously
• High level of accuracy and attention to detail
• Ability to perform effectively under operational pressure and tight deadlines
• Strong customer service and stakeholder coordination skills
• Professional integrity, accountability, and confidentiality
• Team player with the ability to collaborate across multiple operational departments
• Adaptability and flexibility to work rotating shifts, weekends, holidays, and respond to operational emergencies

Experience Requirements

• Minimum of three (3) years of experience in Flight Operations, Flight Dispatch, Operations Control Center (OCC), Flight Planning, Aircraft Scheduling, or other related aviation operations.
• Experience in coordinating overflight and landing permits, airport slots, ground handling arrangements, and aircraft movement monitoring.
• Experience supporting business aviation, charter operations, ACMI, cargo operations, or corporate flight operations is preferred.
• Proven experience in preparing flight dispatch documentation, operational releases, and flight planning packages.
• Experience coordinating with pilots, maintenance personnel, airport authorities, air traffic services, and third-party service providers.
• Familiarity with irregular operations (IROPS), Aircraft on Ground (AOG) situations, and operational recovery planning is an advantage.

Pay: Php16,000.00 - Php25,000.00 per month

Work Location: In person