Front Desk Concierge (Part-Time / Weekend)

Front Desk Concierge  (Part-Time)


Position Overview
Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.


Key Responsibilities

  • Maintain a professional, welcoming lobby presence at all times
  • Greet residents and guests, manage visitor access, and announce arrivals
  • Answer and route phone calls with proper etiquette
  • Handle packages, deliveries, and key control according to property procedures
  • Monitor building access and follow security protocols
  • Assist residents with requests, reservations, and general inquiries
  • Maintain accurate logs and reports for incidents, visitors, and deliveries
  • Coordinate with property management and escalate issues when needed
  • Ensure the front desk and lobby remain clean, organized, and presentable

Qualifications

  • Prior concierge, front desk, hospitality, or customer service experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and demeanor
  • Reliable, punctual, and able to work independently
  • Comfortable handling multiple tasks in a fast-paced environment
  • Basic computer proficiency and ability to learn property systems

Requirements

  • Must be available to work weekends consistently
  • Must be able to stand or sit for extended periods
  • Must pass a background check

Compensation

  • Competitive hourly rate based on experience


Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.


Skills:
Communication Skills, Computer Skills, Customer Support/Service, Interpersonal Skills, Multitasking, Order Delivery, Organizational Skills, Property Management, Security Protocols, Shipping/Receiving, Telephone Skills


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