Join Productive Playhouse Inc., a Global Data Company, as a Hawaiian Transcription Team Manager Productive Playhouse Inc. (PPH), a pioneering global data company, is seeking an experienced and skilled Hawaiian Transcription Team Manager to lead a team of transcribers in a remote project-based setting. As a key member of our team, you will oversee the transcription of audio content into text, ensuring high-quality output and timely project completion. This is an excellent opportunity to leverage your linguistic expertise, leadership skills, and technical proficiency to drive success in a dynamic and multicultural environment. About Productive Playhouse Inc. PPH is a forward-thinking company that has been at the forefront of language acquisition and cultural experience since its inception. With a strong foundation in data services, the company has expanded its offerings to include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and sensitive and diversity-focused data handling. Our commitment to innovation, quality, and inclusivity has enabled us to establish a global presence and build a diverse team of professionals. Job Summary As a Hawaiian Transcription Team Manager, you will be responsible for managing a team of 5-10 transcribers, monitoring their progress, and ensuring timely project completion. You will also be involved in hiring and onboarding new transcribers, administering language verification tests, and providing support to team members. Additionally, you will have the opportunity to participate in transcription and reviewing activities, allowing you to earn income through multiple streams. Key Responsibilities Regular and prompt communication with team members and stakeholders in English Monitoring team progress and performance, ensuring timely project completion, and providing feedback to team members Providing invoices and invoicing summaries, and managing administrative tasks Assisting in hiring and onboarding new transcribers, following company-established procedures Administering and grading language verification tests, revising and enhancing tests as needed Training and providing support to transcribers, ensuring they have the necessary resources to excel in their roles Transcribing audio content alongside team members during downtime, contributing to the project's progression Troubleshooting issues reported by transcribers, collaborating with the Team Services Manager and department Operations Coordinator to resolve problems Requirements and Qualifications To be successful in this role, you must possess: Full proficiency in the Hawaiian language (ISO: haw), with a deep understanding of its nuances and complexities Professional work experience in Linguistics, Translation, Transcription, or localization, with a strong background in team management and project coordination Proficiency in computer and internet skills, with the ability to navigate multiple platforms, including MAC and PC, Microsoft Applications, and G Suite Strong grammar, orthography, and punctuation skills, with the ability to demonstrate expertise through a proficiency test Responsive and timely email access, with effective web search skills and the ability to adapt to new tools and technologies The ability to onboard within two weeks, demonstrating flexibility and a willingness to learn Preferred qualifications include: Experience using Upwork, with a proven track record of successfully managing projects and teams on the platform A strong understanding of the localization industry, with experience working on projects involving transcription, translation, and linguistic analysis Compensation and Benefits We offer a competitive compensation package, with multiple streams of income: Transcription: USD $3.50 per audio minute transcribed Reviewing: USD $1.00 per audio minute reviewed Management: USD $0.60 per audio minute completed (total of all project audio minutes) Language verification test review: USD $15 per review The projected project volume is currently 24 audio hours, with the potential for fluctuations. Payment will be made on a 60-day pay cycle, with acceptable payment methods including PayPal, Payoneer, and Wise. Productive Playhouse will cover platform fees associated with the accepted payment platforms. Career Growth Opportunities and Learning Benefits As a Hawaiian Transcription Team Manager, you will have the opportunity to develop your leadership skills, enhance your linguistic expertise, and expand your technical knowledge. You will be working on high-profile projects, collaborating with a diverse team of professionals, and contributing to the growth and success of a global data company. Work Environment and Company Culture Productive Playhouse Inc. is an equal opportunity employer, celebrating diversity and committed to creating an inclusive work environment for all employees. We offer a flexible, hybrid