Healthcare Quality Analyst

<h1>Healthcare Quality Analyst</h1><p><strong>Location:</strong> Hopewell, NJ - Remote</p><p><strong>Time Type:</strong> Full time</p><h3>Job Description</h3><p><b>Horizon Blue Cross Blue Shield of New Jersey</b> empowers our members to achieve their best health. For over <b>90 years</b>, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the <b>3.5 million</b> people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds. </p><p></p><p><b><u>About the Role</u></b></p><p></p>This position is responsible for supporting the Quality Management department with improvements through project planning, development and implementation, and the establishment of policies and procedures pertaining to regulations in both Government Programs and Commercial business.<p></p><p><b><u>What Youll Do</u></b></p><p></p><ul><li><p><u><b>SAS & SQL Coding Experience HIGHLY PREFERRED!</b></u></p></li><li><p>Analyzes complex data and information to provide meaningful results, identifying success factors and improvement opportunities, recommending potential solutions to assist the business set strategic goals.</p></li><li><p>Measure performance goals of Medicare STAR Program plans and initiatives to ensure effectiveness of process. Report findings to management and stakeholders as appropriate.</p></li><li><p>Reviews all HPMS and industry correspondence, related to Star Ratings in order to assist and remain current on all information and decision. Ensures that all information necessary for decision making is coordinated and any necessary documentation is prepared.</p></li><li><p>Develop project initiatives, process and performance measures for Quality Management and deliverables to ensure positive outcomes defined by corporate objectives and NCQA and regulatory regulations.</p></li><li><p>Responsible for budgeting, cost containment and strategic planning of systemic enhancements to improve the quality and efficiency of project initiatives and yearly interventions.</p></li><li><p>Collaboratively serve as a HCM&T divisional resource with the Manager for health plan quality ratings.</p></li><li><p>Interacts with internal and external stakeholders to promote HCM&T clinical and operational improvement activities.</p></li><li><p>Provide Consumer Assessment of Healthcare Providers and Systems (CAHPS) coaching to the Horizon providers community to improve the member experience.</p></li><li><p>Interprets member experience performance through various sources of data.</p></li><li><p>Assist in the development of provider improvement action plans to improve member experience and improve CAHPS performance.</p></li></ul><p></p><p><b><u>What You Bring</u></b></p><p></p><p><b>Education/Experience:</b></p><ul><li><p>High School Diploma/GED required.</p></li><li><p>Bachelor degree preferred or relevant experience in lieu of degree.</p></li><li><p>Requires five (5) years professional business experience working in a health care environment.</p></li><li><p>Prefer five (5) years managed care experience.</p></li></ul><p></p><p><b>Knowledge:</b></p><ul><li><p>Requires knowledge of project management methodology.</p></li><li><p>Requires knowledge of healthcare management.</p></li><li><p>Requires working knowledge of PC and application software.</p></li><li><p>Requires knowledge of performance measurement and regulatory reporting.</p></li><li><p>SAS Coding experience strongly preferred.</p></li><li><p>HEDIS/Quality Initiative experience strongly preferred.</p></li><li><p>State Reporting experience strongly preferred.</p></li></ul><p></p><p><b>Skills and Abilities:</b></p><ul><li><p>Requires the ability to apply project management methodologies and practices across multiple projects.</p></li><li><p>Requires comprehensive leadership and decision making ability.</p></li><li><p>Requires excellent analytical and problem solving skills.</p></li><li><p>Requires excellent verbal and written communications skills.</p></li><li><p>Require excellent presentation skills.</p></li></ul><p></p><p><b><u>Why Horizon?</u></b></p><p></p><p>At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we’d love to hear from you!</p><p></p><p><b>Salary Range:</b></p>$97,800 - $133,455<p></p><p>​This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:</p><ul><li><p>Comprehensive health benefits <span><span><span><span><span><span><span><span><span><span>(Medical/Dental/Vision)</span></span></span></span></span></span></span></span></span></span></p></li><li><p>Retirement Plans</p></li><li><p>Generous PTO</p></li><li><p>Incentive Plans</p></li><li><p>Wellness Programs</p></li><li><p>Paid Volunteer Time Off</p></li><li><p>Tuition Reimbursement</p></li></ul><p></p><p><b>Disclaimer:</b></p><p>Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job. </p><p></p><p>Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.</p>

Back to blog

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...