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Summary Industry: Computer/IT Services

Annual Salary: Depends on Experience

Experience Required: Senior: 2+ to 5 years

Junior: Entry Level Education Required: Bachelor’s Degree

Job Type: Employee

Job Status: Full Time

Language: English

This position assesses and troubleshoots computer support problems and resolves problems of users in both English and Japanese. We are looking for self-motivated, team-oriented and highly organized individuals with excellent communication (written & verbal) skills in both Japanese and English. A work location will be at a client’s site in NY/NJ area.

In response to our client’s request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client’s needs. Please understand that the position will require flexibility on your part.

Primary Responsibilities Knowledge and Skill Requirements

(Senior)

  • Intermediate (for Advance Level) Network knowledge (TCP/IP, DNS, DHCP)
  • Intermediate (for Advance level) knowledge of Backup software, Antivirus software, and PC imaging.
(Junior)
  • Intermediate Network Knowledge (TCP/IP, DNS, DHCP)
  • Intermediate knowledge of Backup software, Antivirus software, and PC imaging.
--the followings are both Senior and Junior--
  • Excellent skills of Microsoft Office products.
  • Advanced knowledge of Windows 7/8/10, Windows Server 2008/2012, AD and creating batch file/scripting.
  • Excellent communication skills – speak, write and read in both English at the business level. Japanese bilingual skill is a big plus.
  • Documentation skill.
  • Must be authorized to work in the U.S.
Required Education And Experience (Senior)

Bachelor’s Degree

Minimum 3-years of experience in a related position is required.

(Junior)

Bachelor’s Degree The entry level of experience in System Engineer or a similar position is required.

Supplementary Qualifications --the followings are both Senior and Junior--

Working Experience In a Japanese Company Is a Plus. Speaking Japanese is a plus.

Any Microsoft Certification.

Any Citrix environment experience.

Any involvement of Project Management (Project Life Cycle).

Knowledge of Office 365/Azure/Amazon AWS Cloud.

Knowledge of Exchange Server, Lotus Notes and VMWare (knowledge of middle size storage).

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