[Hiring] Director- ITIL (Presales) @PEOPLECERT

Role Description

PeopleCert is looking for a Director-ITIL (Presales) to provide ITIL subject matter expertise to the global ITIL ecosystem (including Business Development, ITIL Ambassadors, training organizations, universities, Governments, and corporations). This role sits at the intersection between Business Development, Product, and Marketing. This is a global role with travel expected, and the successful candidate can be located anywhere.

  • Connecting with corporates, government entities and other professional organizations to help grow the awareness and the market size of the ITIL products.
  • Working closely with global ITIL Business Development to sell more ITIL products.
  • Working closely with Product Management and Product Development to provide input to content development.
  • Working closely with global Marketing to promote the ITIL brand.
  • Supporting the ITIL partner organizations with client calls, sales enablement activities, marketing support and other resources to sell more ITIL products.
  • Undertaking webinars, speaking events, panel discussions and other activities to promote the ITIL brand.
  • Inspiring and motivating the ITIL ecosystem, including ITIL Ambassadors, and the official ITIL Community Group.
  • Forging and nurturing high-impact relationships with senior decision-makers in the ecosystem to promote ITIL products.
  • Participating in conferences, ITIL education events, and strategic forums promoting ITIL.
  • Collaborating group-wide (inc. LanguageCert, ITIL, City & Guilds, DevOps) to drive group-wide performance.
  • Providing input (as required) to PeopleCert reports and business updates.
  • Ensure alignment with company values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity.

Qualifications

  • Recognised global expert in ITIL and Digital Product and Service Management.
  • 10+ years’ experience working with ITIL products, including real-world consulting and/or practitioner experience beyond just providing training courses.
  • Understanding of other digital product and service management products, such as COBIT, IT4IT, ISO20001. Established record of working with the bodies that own or promote these products is an advantage.
  • Extensive understanding of ITIL training partner organizations.
  • Accredited trainer/consultant in some/all of the ITIL products would be advantageous.
  • Extensive experience of undertaking webinars, speaking at conferences, and other marketing activities.
  • Extensive experience of working with Sales teams to provide subject matter expertise in ITIL, including sales enablement activities.
  • Extensive experience of undertaking client business development activities, such as creating proposals/formal bids and providing ITIL expertise on client calls.
  • Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).

Benefits

  • Competitive remuneration package.
  • Work in an international, dynamic and fun atmosphere.
  • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees.
  • Huge learning experience in using best practices and global environment.
  • Constant personal and professional development.
  • 100% Virtual Hiring Process.
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