About the Role

We are looking for an exceptionally organized and dependable Implementation Project Manager to join our team to work with our client’s team of a growing U.S.-based software and mobile apps company.

This role is ideal for someone who enjoys keeping things organized, following clear processes, managing multiple projects at once, and making sure nothing falls through the cracks.

You will manage the implementation of mobile applications for clients across North America, taking ownership of projects from the time a sale is completed through the successful launch of the client's app in the Apple App Store and Google Play Store.

This is not a software development role. You do not need to be a developer.

Your job is to keep projects moving.

You will coordinate with clients, designers, developers, QA, and internal teams while working closely with a U.S.-based Customer Success Manager. The Customer Success Manager will handle much of the client strategy and relationship management, while you will take ownership of project execution.

What You'll Be Doing

You will:

• Manage approximately 10–20 implementation projects simultaneously
• Coordinate projects from kickoff through successful app launch
• Maintain project timelines, tasks, documentation, and deadlines
• Keep designers, developers, QA, and other team members aligned
• Track project progress and identify potential blockers before they become problems
• Coordinate design reviews, development tasks, QA, app-store submissions, and launch activities
• Follow established implementation processes and procedures
• Make sure documentation is accurate and complete
• Provide clear project updates to internal teams and the Customer Success Manager
• Escalate risks and delays early
• Follow up on outstanding tasks without needing constant reminders
• Make sure projects continue moving forward and nothing gets overlooked

Who We're Looking For

We're less concerned about having the perfect job title on your résumé and more interested in how you work.

You may be a strong fit if people describe you as:

• Extremely organized
• Detail-oriented
• Reliable and accountable
• Process-driven
• Calm under pressure
• Proactive
• Coachable
• Excellent at following through
• Someone who rarely loses track of tasks or deadlines
• Someone who gets things done without needing constant reminders

You should be comfortable managing many moving pieces at once while maintaining a high level of accuracy.

What You'll Need

• Excellent written and spoken English
• Exceptional organizational and time-management skills
• Strong attention to detail
• Ability to manage multiple projects and priorities simultaneously
• Strong follow-through and personal accountability
• Ability to learn and consistently follow documented processes
• Professional communication skills
• Comfort working with technology and learning new software
• Ability to work independently while keeping your team informed
• Reliable high-speed internet connection
• Ability to work full-time during U.S. Central Time hours

Experience We're Interested In

Previous experience in project management, project coordination, implementation, SaaS, operations, or client onboarding is highly preferred.

Experience with any of the following would be an advantage:

• SaaS or technology companies
• Software implementation
• Mobile applications
• Project coordination or project management
• QA processes
• Apple App Store or Google Play release processes
• Figma
• Notion
• Monday.com
• Slack
• Google Workspace

Formal Project Manager experience is valuable, but it is not an absolute requirement for an exceptional candidate.

If you've been the person on your team who keeps projects organized, follows up when something hasn't been completed, maintains the process, and makes sure everyone knows what needs to happen next, we want to hear from you.

AI & Technology

We want someone who is comfortable using modern AI tools as part of their everyday workflow.

Experience with tools such as ChatGPT and Claude is a plus.

You should be comfortable using AI to help summarize information, organize work, improve communication, and increase productivity.

What Success Looks Like

Success in this role isn't simply about completing a checklist.

It means knowing the status of your projects.

It means noticing when something is falling behind.

It means following up before someone has to remind you.

And it means making sure that when you are responsible for something, it gets done.

We're looking for someone who takes pride in being the person the team can rely on to keep projects organized and moving forward.

Why This Role Could Be a Great Fit

This could be an excellent next step if you're currently working as a:

• Project Coordinator
• Implementation Specialist
• Implementation Coordinator
• Junior Project Manager
• SaaS Onboarding Specialist
• Client Onboarding Specialist
• Operations Coordinator
• Project Administrator

…and you're ready to take greater ownership of projects.

Experienced Project Managers are equally encouraged to apply.

Pay: Php25,000.00 - Php40,000.00 per month

Benefits:

• Opportunities for promotion
• Pay raise
• Work from home

Application Question(s):

• Are you comfortable using modern AI tools as part of your daily workflow? Please describe briefly how you use ChatGPT or Claude or both.
• A MUST! Please submit your updated résumé together with a brief answer to the following question:

You are managing 15 projects at the same time. Several are waiting on clients, others are waiting on your internal team, and three have deadlines this week. How would you organize your work to make sure nothing gets forgotten or delayed?
We're not looking for a textbook definition of project management.
We want to understand how you actually organize your work.

Experience:

• Project management/coordination/implementation: 2 years (Required)
• SaaS : 2 years (Required)
• Operations or client onboarding: 2 years (Preferred)

Work Location: Remote