[Remote] Supply Chain Coordinator – Cosmetics & Perfumes eCommerce-Full time
<p><strong>Key Responsibilities</strong></p> <ul> <li> <p> <strong>Supplier Coordination for Production Inputs:</strong></p> <ul class="tight"> <li> <p>Communicate with external suppliers to follow up on orders for raw materials and components required for our manufacturing partner’s (Supplier’s) production processes, ensuring timely delivery to their facilities.</p> </li> <li> <p>Monitor supplier progress, confirm order statuses, and resolve minor issues (e.g., delays or discrepancies) through proactive communication, escalating complex issues to management or outsourced regulatory teams as needed.</p> </li> </ul> </li> <li> <p> <strong>Production Order Follow-Up:</strong></p> <ul class="tight"> <li> <p>Prepare and submit production orders to our manufacturing Supplier via e-mail, including details like product identification, quantities, and delivery timelines, as outlined in our cooperation agreement.</p> </li> <li> <p>Track order progress, confirm acceptance, and ensure execution aligns with agreed timelines (typically 8-12 weeks), communicating any changes or delays promptly.</p> </li> <li> <p>Relay documentation (e.g., certifications, product specs) between the Supplier and outsourced regulatory teams, ensuring all parties have necessary information.</p> </li> </ul> </li> <li> <p> <strong>Logistics and 3PL Communication:</strong></p> <ul class="tight"> <li> <p>Coordinate the collection or shipment of finished products from the Supplier’s warehouse to our designated 3PL (third-party logistics) provider for storage and distribution.</p> </li> <li> <p>Maintain regular communication with the 3PL provider to confirm intake schedules, verify proper palletization and labeling, and address any logistical issues (e.g., incorrect shipments or delays).</p> </li> <li> <p>Facilitate the transfer of documentation (e.g., WZ documents, logistics labels) to the 3PL, ensuring compliance with storage and distribution requirements.</p> </li> </ul> </li> <li> <p> <strong>Process Oversight and Communication:</strong></p> <ul class="tight"> <li> <p>Act as the primary point of contact between suppliers, the manufacturing Supplier, and the 3PL provider, ensuring all parties are aligned and processes run smoothly.</p> </li> <li> <p>Monitor key milestones (e.g., order placement, production completion, 3PL intake) and provide regular updates to internal teams (e.g., sales, operations) to support business planning.</p> </li> <li> <p>Escalate issues like force majeure events, quality concerns, or significant delays to management, ensuring timely notifications (e.g., within 3 days as per contract terms).</p> </li> </ul> </li> <li> <p> <strong>Record-Keeping and Reporting:</strong></p> <ul class="tight"> <li> <p>Maintain accurate records of orders, communications, and delivery confirmations for at least the warranty period (up to 24 months or shelf life).</p> </li> <li> <p>Report on process efficiency (e.g., on-time deliveries, communication bottlenecks) and suggest improvements to streamline operations.</p> </li> <li> <p>Support complaint resolution by coordinating with the Supplier and 3PL, securing products for inspection, and relaying information to outsourced regulatory teams.</p> </li> </ul> </li> </ul> <p> <strong>Qualifications and Skills</strong></p> <ul class="tight"> <li> <p> <strong>Experience:</strong> 2–5 years in supply chain coordination, logistics, or operations, preferably in cosmetics, perfumes, or FMCG industries. Experience in eCommerce or working with 3PL providers is a plus.</p> </li> <li> <p> <strong>Language Proficiency:</strong> Fluency in <strong>Polish</strong> and <strong>English</strong> (both written and verbal) is mandatory to communicate effectively with our Poland-based Supplier and international teams.</p> </li> <li> <p> <strong>Skills:</strong> Strong organizational and communication skills, with proficiency in e-mail and basic ERP or order management tools. Ability to manage multiple stakeholders and follow up proactively.</p> </li> <li> <p> <strong>Personal Attributes:</strong> Detail-oriented, reliable, and adept at problem-solving in a fast-paced environment. Comfortable working remotely.</p> </li> </ul> <hr class="lis-container__job__content__description__hr">
