Sales & Client Representative (URGENT HIRING)
*compensation + commission benefit* Job Functions: - Open and maintain client accounts by recording account information and monitoring from sales team. - Selecting and explaining the best solution or pathway to take, ensure that they are convinced with the truthful of Secure Visa’s services. - Recommend potential services by collecting customer information and analyzing customer profile. - Prepare service reports by collecting and analyzing customer information. - Manage large amounts of incoming calls. - Generate sales leads and follow communication procedures, guidelines, and policies. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/team sales targets and call handling quotas. - Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Resolve customer complaints via phone, email, mail or social media (as necessary). Job Qualifications: - Bachelor’s degree or equivalent experience preferred - 2 years of customer service and 3 years sales experience preferred - Ability to cooperate with and support other members of customer service & sales team - Strong verbal communication skills in the English language - Willingness to interact daily with customers from a wide range of cultures and backgrounds - Must be comfortable working independently and making minor decisions without direct supervision - Good sense of organization and keen attention to detail - Knowledge of customer service & sales, best practices, and desire to participate in trainings and professional development - Ability to perform well in a fast-paced working environment Job Type: Fixed term Pay: Php18,000.00 - Php30,000.00 per month Benefits: - Company Christmas gift - Company events - Health insurance - Paid training - Work from home Ability to commute/relocate: - Makati: Reliably commute or planning to relocate before starting work (Preferred) Education: - Bachelor's (Required) Experience: - Sales: 1 year (Required) Work Location: Hybrid remote in Makati
