Senior Manager – Instructional Design

Job Description:

  • Lead the strategic direction and execution of the vendor solution curriculum portfolio
  • Orchestrate a high-performing instructional design team using human expertise and agent-augmented methodologies
  • Evolve curriculum strategy from traditional delivery models to an agentic operating model
  • Foster a quality-by-design culture
  • Lead sourcing and management of external training vendor relationships
  • Navigate contract negotiations and optimize enterprise training budgets and credit balances
  • Administer the Vendor Catalog within VTeam Central
  • Consult with business leaders to identify performance gaps and fulfill technical training needs through third-party vendors
  • Evaluate learning effectiveness and business impact of external training programs
  • Implement data-informed prioritization using learning data insights and performance signals
  • Integrate data privacy protocols and AI ethics into curriculum design
  • Establish hallucination-reduction guardrails and protect corporate intellectual property
  • Measure speed-to-market, cost reduction, and performance impacts of learning architectures
  • Lead, coach, and empower curriculum designers integrating GenAI and agent-assisted tools
  • Translate functional plans into operational processes and guide execution
  • Advise others and resolve complex issues using creativity, independent judgment, and adapted techniques

Requirements:

  • Bachelor's degree or four or more years of work experience
  • Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
  • Current HR and/or Learning & Development experience
  • Three or more years of experience in a people leadership role
  • Willingness to travel up to approximately 25% of the time
  • Three or more years of experience managing instructional design and/or vendor sourcing teams
  • Vendor management experience
  • Experience using and guiding others to use AI tools, such as GenAI and agent-assisted practice labs
  • Strong change management skills
  • Executive presence and ability to communicate the strategic value of an Agentic Operating Model to non-technical stakeholders
  • Ability to balance speed and scale with instructional rigor, safety, and compliance

Benefits:

  • Medical, dental, and vision coverage
  • Short- and long-term disability insurance
  • Basic and supplemental life insurance
  • AD&D insurance
  • Identity theft protection
  • Pet insurance
  • Group home and auto insurance
  • Matched 401(k) savings plan
  • Up to 8 company-paid holidays per year
  • Up to 6 personal days per year
  • Paid parental leave
  • Adoption assistance
  • Tuition assistance
  • Other incentives
  • Potential premium pay such as overtime, shift differential, holiday pay, and allowances
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service
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