Supplier Sourcing & Business Development Virtual Assistant
<p><b>Supplier Sourcing & Business Development Virtual Assistant</b><br></p><p><i>(Chemical Supply Chain & Procurement Support)</i><br></p><div><hr><br></div><p><b>About the Company</b><br></p><p>An Australian chemical distribution and logistics company specializing in sourcing, supplying, and distributing chemicals across various industries including mining, manufacturing, construction, agriculture, laboratories, universities, and research institutions.<br></p><p>The company sources products locally within Australia and internationally across Asia—including India, China, Malaysia, Indonesia, and Vietnam—to provide customers with competitive pricing and reliable logistics solutions.<br></p><p>With increasing customer demand and expansion plans into New Zealand, North America, Europe, and Asia, the business is looking for its first long-term Virtual Assistant who can help build scalable supplier networks and customer relationships while supporting future international growth.<br></p><div><hr><br></div><p><b>Position Overview</b><br></p><p>We are seeking a proactive, highly organized, and commercially minded Virtual Assistant to support supplier sourcing, procurement research, customer inquiries, and business development.<br></p><p>Unlike a traditional administrative VA, this role requires someone who enjoys research, relationship building, and creating organized systems that will allow the company to scale internationally.<br></p><p>The successful candidate will become a key member of the business, helping establish supplier databases, communicate with manufacturers and distributors worldwide, assist with customer quotations, and eventually grow into a leadership role managing future VAs as the company expands.<br></p><div><hr><br></div><p><b>Primary Responsibilities</b><br></p><p><b>Supplier Research & Database Development</b><br></p><ul><li>Research Australian chemical suppliers<br></li><li>Research international suppliers across:<br></li><ul><li>India<br></li><li>China<br></li><li>Malaysia<br></li><li>Indonesia<br></li><li>Vietnam<br></li></ul><li>Build and maintain a centralized supplier database<br></li><li>Gather supplier product catalogs<br></li><li>Identify preferred suppliers by region<br></li><li>Organize supplier information by:<br></li><ul><li>Products<br></li><li>Chemical grades<br></li><li>Geographic location<br></li><li>Lead times<br></li><li>Logistics capability<br></li></ul><li>Maintain updated supplier records<br></li></ul><p>The client emphasized that creating a comprehensive supplier database is one of the highest priorities for scaling the business.<br></p><div><hr><br></div><p><b>Procurement & Sourcing Support</b><br></p><ul><li>Source products based on customer inquiries<br></li><li>Compare suppliers<br></li><li>Request quotations<br></li><li>Gather product specifications<br></li><li>Verify product availability<br></li><li>Research alternative suppliers<br></li><li>Monitor pricing trends<br></li><li>Assist with procurement decisions<br></li><li>Support logistics coordination<br></li></ul><div><hr><br></div><p><b>Supplier Relationship Management</b><br></p><ul><li>Reach out to suppliers via professional email<br></li><li>Request catalogs and pricing<br></li><li>Build long-term supplier relationships<br></li><li>Follow up on outstanding requests<br></li><li>Coordinate documentation<br></li><li>Maintain communication records<br></li><li>Escalate supplier issues when necessary<br></li></ul><div><hr><br></div><p><b>Customer Inquiry Support</b><br></p><ul><li>Respond to inbound customer inquiries<br></li><li>Assist in gathering quotation information<br></li><li>Coordinate customer requests<br></li><li>Follow up on sales inquiries<br></li><li>Organize customer information<br></li><li>Assist with lead qualification<br></li><li>Support proposal preparation<br></li></ul><p>The VA will initially support existing inquiries before proactively expanding supplier and customer networks.<br></p><div><hr><br></div><p><b>Sales & Business Development</b><br></p><ul><li>Conduct market research<br></li><li>Research potential customers<br></li><li>Identify companies requiring chemical products<br></li><li>Build prospect lists<br></li><li>Maintain CRM/database<br></li><li>Follow up on sales opportunities<br></li><li>Support business growth initiatives<br></li><li>Assist with regional expansion<br></li></ul><div><hr><br></div><p><b>Documentation & Compliance Support</b><br></p><ul><li>Organize Safety Data Sheets (SDS)<br></li><li>Maintain product documentation<br></li><li>Upload compliance documents<br></li><li>Assist with Australian regulatory documentation<br></li><li>Organize downloadable product resources<br></li><li>Ensure accurate record keeping<br></li></ul><p>The client plans to build an Australian-compliant library of Safety Data Sheets that the VA will help organize and distribute to customers.<br></p><div><hr><br></div><p><b>Administrative Support</b><br></p><ul><li>Email management<br></li><li>Data entry<br></li><li>Documentation management<br></li><li>Spreadsheet maintenance<br></li><li>Reporting<br></li><li>File organization<br></li><li>Process documentation<br></li></ul><div><hr><br></div><p><b>Occasional Phone Support</b><br></p><p>Although approximately <b>90% of communication is via email</b>, the VA may occasionally:<br></p><ul><li>Receive inbound calls<br></li><li>Make outbound calls<br></li><li>Clarify customer requirements<br></li><li>Contact suppliers when urgent clarification is needed<br></li></ul><p>The client expects phone communication to be infrequent and primarily for urgent matters.<br></p><div><hr><br></div><p><b>Future Growth Opportunities</b><br></p><p>This position is designed as a long-term role with significant career progression.<br></p><p>Future responsibilities may include:<br></p><ul><li>Managing additional VAs<br></li><li>Leading a Philippine support team<br></li><li>Training new staff<br></li><li>Managing supplier territories<br></li><li>Supporting international expansion<br></li><li>Process improvement<br></li><li>Business operations coordination<br></li></ul><p>The client specifically shared his vision of establishing a satellite office in the Philippines, with the first VA potentially growing into a Team Leader role.<br></p><div><hr><br></div><p><b>Required Skills</b><br></p><p><b>Technical Skills</b><br></p><ul><li>Supplier sourcing<br></li><li>Procurement support<br></li><li>Internet research<br></li><li>Email communication<br></li><li>Data management<br></li><li>Excel / Google Sheets<br></li><li>Database management<br></li><li>Documentation management<br></li><li>CRM experience (preferred)<br></li><li>Microsoft Outlook<br></li><li>Business writing<br></li></ul><div><hr><br></div><p><b>Preferred Background</b><br></p><p>Experience in one or more of the following:<br></p><ul><li>Chemical industry<br></li><li>Chemical distribution<br></li><li>Supply chain<br></li><li>Procurement<br></li><li>Purchasing<br></li><li>Logistics<br></li><li>Industrial products<br></li><li>Manufacturing<br></li><li>Business Development<br></li><li>B2B Sales<br></li></ul><p>Chemical industry experience is preferred but not mandatory, as training will be provided.<br></p><div><hr><br></div><p><b>Soft Skills</b><br></p><p>The client specifically highlighted the following qualities:<br></p><ul><li>Excellent written English<br></li><li>Professional communication<br></li><li>Strong interpersonal skills<br></li><li>Time management<br></li><li>Cultural awareness<br></li><li>Emotional maturity<br></li><li>Resilience when dealing with difficult suppliers or customers<br></li><li>Ability to represent the company professionally<br></li><li>Strong organizational skills<br></li><li>Initiative<br></li><li>Attention to detail<br></li><li>Long-term mindset<br></li></ul><div><hr><br></div><p><b>Tools</b><br></p><p>The VA will primarily work with:<br></p><ul><li>Microsoft Outlook<br></li><li>Microsoft Office<br></li><li>Excel<br></li><li>Shared email accounts<br></li><li>Supplier databases<br></li><li>Online research platforms<br></li><li>Company website<br></li><li>Future CRM/database systems<br></li></ul><p>Potential future tools:<br></p><ul><li>Cloud-based phone system<br></li><li>CRM platform<br></li><li>Shared supplier database<br></li></ul><div><hr><br></div><p><b>Working Hours</b><br></p><p><b>Part-Time</b><br></p><ul><li>Initial commitment:<br></li><ul><li><b>10 hours per week</b><br></li></ul><li>Flexible schedule<br></li><li>Daily consistency preferred rather than completing all hours in one day<br></li><li>Availability for occasional urgent requests<br></li></ul><p>The client emphasized that the work should be spread consistently throughout the week to ensure timely supplier and customer follow-ups.<br></p><div><hr><br></div><p><b>Ideal Candidate</b><br></p><p>The ideal VA is someone who:<br></p><ul><li>Enjoys research<br></li><li>Thinks proactively<br></li><li>Can build organized systems<br></li><li>Loves solving problems<br></li><li>Communicates professionally<br></li><li>Wants long-term career growth<br></li><li>Is comfortable working independently<br></li><li>Wants to become part of a growing international business<br></li></ul><p> <br></p><div><br></div><br>