Company Description The Line Check is a hospitality-focused advisory firm that delivers fractional Chief Operating Officer-level leadership to restaurants, hotel F&B operations, and multi-unit hospitality concepts. The company helps owners and operators build scalable, consistent businesses by strengthening systems, leadership structures, culture, and profitability across front-of-house and back-of-house operations. Services include operational audits, standards assessments, ongoing fractional COO retainers, leadership and culture development, and the creation of systems and SOPs.

The Line

Check also supports clients with profitability strategies centered on labor, scheduling, menu performance, and cost discipline, as well as pre-opening and concept advisory for new locations and expansions. Clients range from single-location restaurants to growing hospitality groups, hotel operators, investors, and general managers seeking to build robust organizations rather than simply run shifts.

Role Description This full-time remote Virtual Assistant role supports The Line Check team with administrative, operational, and communication tasks that help deliver services to hospitality clients. Daily responsibilities include managing calendars, scheduling meetings, organizing digital files, and maintaining accurate records and documentation.

The Virtual

Assistant will coordinate client communications, prepare reports and presentations from operational data, and assist with tracking project milestones and deliverables. Additional tasks may include updating project management tools, preparing invoices or expense summaries, and supporting research related to hospitality operations and best practices. The role requires proactive follow-up, attention to detail, and the ability to work independently while staying aligned with a small, fast-moving team.

Qualifications

Strong administrative and organizational skills, including calendar management, task prioritization, and digital file organization.

Proficiency with productivity and collaboration tools (e.g., email and calendar platforms, cloud storage, project management software, and spreadsheets).

Clear written and verbal communication skills for client correspondence, documentation, and internal team updates.

Ability to manage multiple projects simultaneously, meet deadlines, and maintain accuracy in a remote work environment.

Comfort with basic data handling, such as compiling reports, tracking operational metrics, and updating dashboards or tracking sheets.

High level of professionalism, discretion, and reliability when handling client and company information.

Prior experience in hospitality operations or supporting hospitality leaders is preferred but not required.

Experience as a Virtual Assistant, administrative assistant, or operations coordinator is beneficial.

Availability to work full time with overlapping hours for team and client communication.