At Leader Online Ltd, our values guide everything we do. We believe in the power of Teamwork , working together as one team with a shared vision. We show Care for ourselves, each other, our business, and the environment. We are Customer Centric , always placing the customer at the heart of what we do. And we act with Respect and Integrity , doing the right thing with honesty, responsibility, and accountability.

As a Picker at Leader Online, you will play a crucial role in the fulfilment of customer orders by accurately selecting, handling, and preparing stock for dispatch using warehouse equipment including Reach Trucks. You will work within a fast-paced environment to ensure service level targets are met efficiently and safely.

Requirements

Key Responsibilities

Order Picking & Fulfilment

• Accurately pick stock in accordance with picking instructions, OTIP targets and dispatch requirements.
• Operate Reach Trucks safely to retrieve stock from various heights and locations.
• Ensure items are correctly labelled, packed, and prepared for dispatch.
• Use handheld scanners and the Warehouse Management System (WMS) to log picked items.
  
  

Stock Handling & Storage

• Transport and store stock safely and securely, banding and wrapping as required.
• Assist in replenishing picking areas from bulk storage.
• Carry out inventory counts and stock checks to maintain accuracy.
  
  

Goods In & Out

• Support with unloading incoming deliveries and loading outbound shipments as required.
• Conduct visual quality checks to ensure stock is damage-free and accurate against delivery notes.
  
  

Health, Safety & Compliance

• Operate all equipment including Reach Trucks in line with safety protocols and training.
• Maintain a clean and organised work area, ensuring walkways are clear and waste is disposed of correctly.
• Report any hazards, faulty equipment, or incidents to management immediately.
  
  

Performance & Teamwork

• Work collaboratively with colleagues to meet department KPIs and service levels.
• Show initiative in improving efficiency and reducing damages.
• Demonstrate reliability, accuracy, and a positive, proactive attitude.

Requirements

• Counterbalance and/or Reach licences.
• Previous experience in a fast-paced warehouse environment.
• Comfortable working independently and as part of a team.
• Strong attention to detail and ability to work to targets.
• Good literacy and numeracy skills.

Desirable Qualifications

• Pivot Steer (Bendi Truck) licence

• Experience using WMS and handheld scanners.

Our Expectations

• Uphold company values of respect, integrity, and commitment.
• Handle stock and equipment with care and attention.
• Communicate effectively and professionally at all times.
• Demonstrate a strong work ethic and commitment to high performance.

Benefits

• Competitive pay and benefits
• Growth opportunities and career development
• Fun, fast-paced team environment
• Chance to drive customer loyalty in a leading UK ecommerce retailer
• 22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company;
• Length of Service holiday awards: 1 extra day for every 3 years service;
• Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;
• Salary sacrifice Cycle-to-work scheme;
• Staff discounts on the Leader product range;
• Subsidised gym membership;
• Employee Assistance Programme, Access to Wellbeing Advice & Counselling
• Employee Referral Bonus
• Salary: £16.09 ph
• Shift Type: 22:00- 06:30