Managing Director of Sales, US/Canada
About the position
As Managing Director of Sales for the U.S. and Canada, you will lead the development of strategic commercial initiatives across a portfolio of hotels to increase revenue, profitability, and market share. You will have a management role of leading the Regional Director of Sales team for US/Canada. You will be an important liaison between regional leadership, Operations leadership, ownership groups, and commercial teams, aligning priorities and activating enterprise resources. You will guide sales, marketing, and revenue management efforts, oversee strategic planning and reporting, and ensure the successful implementation of revenue-generating programs. Additionally, you will foster a selling culture, support talent development, analyze market trends, and collaborate with partners to deliver sustainable business results.
Responsibilities
- Analyzing performance, identifying opportunities to strengthen revenue outcomes, and working towards outcomes across the hotel portfolio.
- Reviewing market trends and performance data, developing actionable plans, and communicating clear direction to achieve results.
- Balancing both hands-on execution and team leadership —leading projects, preparing presentations, and ensuring initiatives stay on track.
- Incorporating work from home, frequent travel to properties and industry events to support the team.
- Working with multiple partners, including regional leaders, sales teams, general managers, owners, and commercial partners, to agree on goals and lead coordinated action.
- Translating strategy into clear expectations, providing clear progress updates and constructive feedback, and building trust across diverse teams.
- Mentoring and supporting team members while fostering collaboration to deliver shared business objectives.
- Delivering revenue growth and market share for the US/Canada region.
- Achieving business objectives through planning, execution, and performance management of the Regional Management Team.
- Accomplishing measurable outcomes, solving problems, and improving processes while maintaining long-term performance.
Requirements
- Ten (10) years of professional experience
- Seven (7) years of experience in the Hospitality Management, Sales or Revenue Management field
- Three (3) years of previous operation/sales leadership experience
- Multi-unit management experience
- Travel up to 65% of the time
Nice-to-haves
- High School Diploma/GED
- Experience working in a global environment with multicultural teams
- On Property - In Hotel Commercial Experience
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as \$40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
- Hilton Sales Incentive Plan (SIP)
- Company's long-term incentive plan
