Warehouse Assistant
Company: NEPA Wholesale
Job Type: Full-Time
Pay: $17.00 per hour
Expected Hours: 40 hours per week
Position Summary
NEPA Wholesale is seeking a dependable, organized, and motivated Warehouse Assistant to support daily warehouse and office operations. This fast-paced role requires strong communication, customer service, organizational, and computer skills.
Strong multitasking ability is essential. The ideal candidate will be comfortable entering data accurately, assisting customers over the phone, coordinating customer orders, and supporting warehouse operations.
Key Responsibilities
- Assist with daily warehouse and office operations.
- Perform accurate data entry and maintain customer and order information in company systems.
- Use basic computer programs and company software to process and review information.
- Answer incoming calls professionally and provide excellent customer service.
- Assist customers with questions about orders, products, deliveries, and general inquiries.
- Communicate clearly with customers, sales representatives, drivers, warehouse employees, and management.
- Process, organize, and verify customer orders.
- Coordinate with warehouse staff to ensure orders are prepared accurately and on time.
- Maintain accurate paperwork and electronic records.
- Manage multiple tasks and changing priorities while maintaining accuracy and organization.
- Assist with order preparation and general warehouse duties as needed.
- Maintain a clean and organized workspace.
- Complete additional duties assigned by management.
Requirements
- Strong multitasking skills and the ability to manage competing priorities.
- Excellent communication and customer service skills.
- Professional phone etiquette.
- Basic computer skills and the ability to learn company software.
- Ability to enter data quickly and accurately.
- Strong organizational and time-management skills.
- Excellent attention to detail.
- Ability to follow instructions and work independently and as part of a team.
- Dependable, punctual, and responsible.
- Comfortable working in a fast-paced environment.
- Ability to coordinate effectively with different departments.
- Previous warehouse, office, customer service, or administrative experience is preferred.
Ideal Candidate
The ideal candidate is organized, professional, adaptable, and able to think on their feet. They can handle customer calls, enter information accurately, coordinate with the warehouse team, and manage multiple responsibilities efficiently while maintaining a strong focus on customer service and teamwork.
Pay: $16.00 - $17.00 per hour
Benefits:
- Health insurance
- Professional development assistance
- Referral program
Application Question(s):
- Are you available to work Saturdays?
Ability to Commute:
- Orlando, FL 32839 (Preferred)
Work Location: In person
